FAQ

Different browsers (Mozilla Firefox/Chrome/Internet Explorer etc.) do not support all video formats. For working with Shield, we recommend the Chrome browser - Mozilla Firefox and IE can also be used. These browsers support the mp4 format, and the ogg and mov formats are also supported. Other video formats must first be converted in order to become playable.

The "i"-fields contain important information with more detailed descriptions. To access the info, simply hover over the "i" with your mouse. Please note that not every "i" contains further information.

All protocols are automatically saved in the Content Explorer = CE under the respective version. They can be found in that version in the "Documents" tab. There may be several reports. They can be differentiated by the date and time, which are stored.

No protocols are stored in Shield itself. They are automatically stored in the Content Explorer = CE and on the local drive. However, you can download the protocol again at any time using the "Report preview" function (PDF symbol on the left).

The default matrix used is predefined in the "Matrix" tab (to the right of "Screening"). This ensures that all users always have access to the latest version of a matrix. It's important to note that once an annotation has been set from a matrix, it can no longer be adjusted or changed.

This happens automatically. Everything that is typed into Shield is immediately saved by the autosave function.

Yes, with the reload button you can reopen and edit screenings that have already been completed. The set annotations can be edited, supplemented and/or deleted as a new protocol. This protocol is automatically saved as a new document, and all previous protocols remain unchanged.

With a simple click on the desired annotation, Shield jumps directly to "TC in" (start time).

Yes, by clicking on the generated screenshot, the clip will play and automatically stop at the end of "TC out".