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    Troubleshooting Installation CreateCtrl Suite 10

    If you encounter the following error message during the installation process

    ORA-12705: Cannot access NLS data files or invalid environement specified

     

    follow the instructions below.

    1. Right-click on the Windows-icon on your taskbar.
    2. Choose System from the opened context menu.
      The Settings-window dialog will appear on your screen.
    3. Scroll down to Related settings and click on System info.

      The System-window dialog will appear on your screen.
    4. Click in the left panel on Advanced system settings.
      The System Properties-window will appear on your screen.
    5. Click on Environment Variable.
    6. Select in the User variables-window the NLS_LANG variable
    7. Click Delete.
    8. Select in the System variables-window the NLS_LANG variable.

      If there is no NLS_LANG variable in the system variables-window, proceed with step 10.

       

    9. Click Delete.
    10. Click OK.
    11. Restart your windows-system.

    After the restart of your system, proceed with the installation process of the
    CreateCtrl Suite 10.